Achieve Operational Excellence with Qnovate Solutions for Utilities
The Utilities industry faces considerable market volatility, fueled by increasing regulatory policies, raising energy cost, increasing demand for reliability, and more demanding customers. With the economic and government climate constantly changing, energy and utility companies need to create viable solutions for reliable energy generation, and new and better services for their customers. Companies must continually evaluate their business strategies, operating performance and technology effectiveness to stay competitive in the market place.
The pressure on Utilities to run their operations better and more efficiently has never been stronger. Consumers are demanding more personalized, individual service, while sustainability and efficiency are reducing revenues, and putting additional pressure on asset reliability.
The key to success is innovation. For example, real-time data and analysis from processes across the utility enterprise are essential to meeting these increased demands. A 360 degree, real-time view of customers enhances service, enables targeted marketing, and improves sales through cross- and upsell opportunities.