SAP Cloud for Sales is the perfect solution for field organizations, boasting rich functionality and a modern, intuitive, and comprehensive user interface. The solution also delivers analytics to help sales teams understand their sales performance against targets, pipelines and the profitability of their business. These analytics come in the form of easily configurable interactive reports, contextual sales insights based on real-time customer information, and reports that track sales cycles, wins and losses, and revenue trends.
It is a well-known fact that traditional CRM solutions in the past often struggled with user adaption. Although very capable solutions for power users such as customer service representatives or sales managers for example, these solutions typically did not support field sales representatives very well. The main reasons were complex and rigid user interfaces, no easy way to retrieve contextual information, and less than optimal support for mobile devices, which is an absolute must for field sales teams.
SAP Cloud for Sales changes all of that. The ease of use though an intuitive and flexible user interface, paired with full mobile support, embedded analytics, integration with other applications such as email, calendars and electronic maps lead to an entirely new user experience. As a result, sales teams don’t have to be ‘forced’ to use the application but really experience immediate benefits by using SAP Cloud for Sales for every aspect of the sale cycle:
SAP Cloud for Sales can be deployed either ‘stand-alone’ or in hybrid environments with existing on-premise CRM solutions, leveraging existing investments.
Based on the same standard but enhanced with industry-specific functionality, SAP Cloud for Customer for Utilities delivers next generation ‘lead-to-quote’ sales solution for energy and utility companies, to engage with their commercial and industrial customers to capture insights, build better relationships, and close more deals.
Utilities-specific capabilities for account teams include: