Unlock the benefits of SAP Business AI across all SAP solution portfolio & beyond
At Qnovate, we empower businesses to unlock the full potential of AI through SAP Business AI. Designed to seamlessly integrate with your core SAP applications, SAP Business AI revolutionizes operations across finance, supply chain, HR, and more by embedding intelligence directly into your daily workflows. From predictive maintenance to enhanced customer engagement, SAP Business AI provides actionable insights, increases efficiency, and drives smarter decision-making.
SAP Business AI is guided by the following three principles:
Relevance 
Reliability 
Responsibility
Below is high-level overview of key components of SAP Business AI:
Access SAP solution & processes with new AI-powered copilot
Imagine having an assistant within your SAP applications that gets things done in seconds. Joule, SAP's AI-driven co-pilot, empowers you to interact naturally with your SAP systems—no need of complex commands or endless navigation. Just ask Joule to find information, complete tasks, or provide insights, and it responds in real-time, cutting task completion times by up to 80%. From generating reports to automating routine actions, Joule makes your daily workflow faster and smarter, helping you stay focused on the big picture.
AI in Every Interaction
SAP Business AI is seamlessly embedded across the SAP suite, which means, AI supports you wherever you work within SAP applications. It is designed to optimize core business processes automatically, from finance to HR and beyond. Embedded AI uses real-time data to generate contextually relevant insights and recommendations, so decisions are well informed and proactive. This integration enhances efficiency and accuracy across workflows, allowing your business to adapt quickly to changing needs and opportunities.
Leverage AI foundation to infuse reliable, secure, and scalable generative AI across different business applications
The AI Foundation is SAP’s secure, enterprise-ready backbone that ensures all AI capabilities are reliable, ethical, and scalable. It combines years of SAP’s business process expertise with cutting-edge AI technology, giving you robust tools for data management, privacy, and compliance. This foundation not only guarantees that your AI solutions align with your specific business needs but also upholds the highest standards in data protection, offering a trusted, responsible AI experience.
Our AI Use Cases
Finance
- Intelligent Invoice Matching: Automatically matches incoming payments with open receivables, reducing manual reconciliation and processing time.
- Predictive Financial Forecasting: Analyses historical data to predict future financial outcomes, enabling more accurate budgeting and resource allocation.
Supply Chain
- Transportation Management: Uses AI to analyse goods receipt patterns and optimize logistics.
- Predictive Maintenance: Anticipates equipment failures, helping to prevent downtime and improve efficiency.
Human Resources
- Job Description Generation: Automatically creates high-quality job descriptions, saving time for recruiters and attracting better-suited candidates.
- AI Insights for Performance Goals: Provides AI-powered recommendations for employee goal setting and progress tracking.
Sales & Marketing
- AI Product Tagging and Descriptions: Automatically generates product descriptions and tags to improve customer experience in e-commerce.
- Survey Trend Summary: Analyses customer feedback trends, helping marketing teams better understand audience needs.
Procurement
- Category Management Market Segmentation: Helps segment market data, enabling better-informed purchasing decisions.
- Invoice Error Summarization: Detects and summarizes errors in procurement invoices to streamline payment processing.
Customer Service
- Email Draft Recommender: Recommends responses for customer inquiries based on historical data, improving response times and consistency.
- Intelligent Ticketing: Automatically categorizes and prioritizes support tickets, ensuring that critical issues are resolved quickly.
Understanding with an Example
Intelligent Invoice Matching Automation in Finance (Mark’s Story)
Mark, an Accounts Receivable Specialist at a large manufacturing firm, used to spend hours manually matching payments with open invoices, a process that was both time-consuming and prone to error. With SAP Business AI’s Cash Application for SAP S/4HANA Cloud, Mark now relies on AI to automate this matching process. The AI intelligently pairs incoming payments with outstanding receivables, optimizing his workflow and freeing him to focus on higher-value tasks.
Benefits:
- 71% Reduction in Mark’s manual effort for accounts receivable matching, streamlining his daily tasks.
- 90% Automated Matching of receivable items, drastically improving accuracy and reducing time spent on reconciliation.
- 0.5% Reduction in Days Sales Outstanding (DSO), benefiting the company’s cash flow and liquidity.
Job Description Generation for HR (Christina’s Experience)
Christina, an HR recruiter at a growing tech company, needs high-quality job descriptions that stand out to attract top talent. Writing them from scratch, however, took considerable time. Using SAP Business AI within SAP SuccessFactors Recruiting, Christina now creates job descriptions in seconds. The AI generates descriptions that are tailored to the role and easy to refine, ensuring Christina attracts qualified candidates who align with the company’s needs.
Benefits:
- Up to 89% Reduction in Christina’s time spent on job description creation, allowing her to focus more on interviewing and candidate engagement.
- 5% Reduction in the cost of bad hires, thanks to improved alignment in job descriptions.
- Enhanced Employer Brand as Christina’s company gains visibility with AI-crafted, consistent, and appealing job postings.
Predictive Maintenance for Supply Chain Operations (Carlos’s Solution)
Carlos, a Maintenance Manager at a major logistics company, used to struggle with unexpected equipment breakdowns that halted operations. With SAP Business AI in SAP Digital Manufacturing and SAP Asset Performance Management, Carlos now uses predictive maintenance powered by AI. By analysing equipment usage patterns, the AI identifies potential failures, helping Carlos schedule timely maintenance and avoid costly disruptions.
Benefits:
- 20% Reduction in equipment downtime, keeping operations running smoothly.
- 25% Reduction in asset lifespan, reducing replacement costs and extending asset usability.
- 15% Reduction in maintenance expenses, saving Carlos’s team valuable resources and time.
Sales Order Auto-Completion in ERP (Chelsy’s Advantage)
Chelsy, a Sales Support Executive, frequently dealt with incomplete order entries that slowed the order processing workflow. With SAP Business AI’s Sales Order Management for S/4HANA Cloud, Chelsy now enjoys automated data entry. The AI suggests missing information for sales orders based on historical data, speeding up order completion and helping Chelsy focus on customer needs.
Benefits:
- 85% Auto-Completion of sales orders with missing information, significantly cutting down Chelsy’s manual data entry time.
- 25% Reduction in her manual effort for order completion, allowing her to prioritize customer support.
- €1.2 Million Estimated Annual Savings for the company, as Chelsy’s team becomes more efficient and order processing costs decrease.
Qnovate’ s AI Discovery Workshop
At Qnovate, we understand that diving into AI can feel overwhelming—where to start, what is possible, and how it aligns with your business. That is why we offer the AI Discovery Workshop, a tailored, hands-on experience designed to help you explore and understand SAP Business AI’s impact on your specific business goals. This workshop is an ideal starting point for organizations looking to fast-track their AI journey with a clear, actionable roadmap and early wins.
What is the AI Discovery Workshop?
The AI Discovery Workshop is a strategic, guided session that helps you explore SAP Business AI capabilities. We start by understanding your business objectives, challenges, and existing workflows. Through structured discussions and real-world examples, we help you identify the most impactful AI use cases, explore their business value, and create a customized plan to bring them to life within your organization. Whether your goals are efficiency, better insights, or automation, this workshop will lay the foundation for a successful AI transformation. Below are the main activities of Qnovate's AI Discovery Workshop:
Strategic Alignment & Exploration of SAP’s AI Approach
- We begin by discussing your organization’s strategic goals and current processes. Our experts provide insights into SAP’s AI strategy, including how tools like Joule, Embedded AI, and the AI Foundation align with your objectives.
- This section sets the stage by clarifying the types of AI capabilities best suited to your business needs.
AI Use Case Discovery & Evaluation
- We then dive into the specifics, identifying and prioritizing use cases that can deliver immediate benefits. Together, we explore the potential impact of AI on various departments—like finance, HR, supply chain, and customer service.
- You’ll see real-world examples and discuss how to address specific challenges like invoice automation, predictive maintenance, or job description generation.
Collaborative AI Roadmap Planning
- After selecting valuable use cases, we work with you to define a detailed AI activation roadmap. This plan outlines how to implement each solution step-by-step, ensuring you have a clear path forward.
- We also discuss potential partnerships, additional SAP tools, and integration strategies to support your long-term AI goals.
Qnovate AI Methodology for Solution Discovery
Starting with AI doesn’t necessarily have to be overwhelming. At Qnovate, our AI Solution Discovery process breaks it down into four clear steps — Identify, Prioritize, Select, and Ideate—to help you pinpoint challenges, choose impactful solutions, and craft custom AI tools that fit your business.
Identify Key Issues
Prioritize Challenges Impact
Select Valuable Solutions
Ideate Custom solution
Our first step is to thoroughly analyse your operations to pinpoint the critical pain areas. We document the current "As-Is" processes in detail, evaluate their effectiveness, and assess the impact of each on overall performance. This structured approach ensures a comprehensive understanding of the challenges, enabling us to address them effectively.
Our second step is to strategically focus on the most critical challenges to ensure that AI solutions are deployed where they will deliver the greatest impact. This targeted approach maximizes efficiency, optimizes outcomes, and ensures resources are directed toward high-value areas.
Next, we explore AI use cases that align with your goals, selecting practical, high-value solutions like automating routine tasks or generating predictive insights. This step helps create a clear, effective path forward.
Finally, we design tailored AI solutions to integrate smoothly with your existing systems. Working closely with your team, we make sure the AI solutions are personalized to deliver real results that support your specific needs.
What would you gain?
Understanding the AI Consumption Model
We provide an in-depth overview of SAP’s AI consumption model, including how SAP AI Units work. This ensures you’re fully informed on AI usage, estimation, and cost predictability, so you can manage your AI budget effectively.
Hands-On Demos & Interactive Sessions
Our experts guide you through hands-on demos and interactive sessions that showcase AI features directly within the SAP ecosystem. You’ll gain practical insights into how SAP AI tools can be embedded within your current SAP environment and how to manage them effectively.